Through the airline WhatsApp channel, available on the telephone number +34 676 67 60 04, Iberia customers can: Check their flight status. Monday - Sunday 24 hours/day. Iberia also allows you to change your flight, though this is more cumbersome as you cant do it online. Although the flight didn't have your own tv monitors it was a nice flight overall. This review was posted by a verified customer. Iberia (Oneworld) serves 34 domestic destinations and 95 international destinations in 44 countries, as of July 2021. On the way back though the plane felt like it was going to fall apart in mid air but still not much from the norm. Iberia Airlines | Iberia Plus - Iberia Customer Service email address - I have tried to get help from Iberia regarding an upgrade and have encountered a loop in their browser web page that I cannot get out of. As part of the oneworld alliance alongside major carriers like American Airlines and LATAM Airlines, they contribute to services that reach more than 150 countries. Iberia still continues to operate under its own brand flying to many destinations and is also the parent company for Iberia Express, who commenced operations in 2012.. Lines open Monday to Friday, from 9am - 6pm ET. Other countries. 0034 919 046 351. Iberia Airlines Reviews Cons: Iberia Airlines flights from Europe to South America remain quite popular. French. They also say that meal service is often rushed. Reply Subscribe . We will provide you with any information you need regarding your baggage in Spanish, English, German, French, Italian or Portuguese. Iberia Customer Service Plan is part of our Customer Care Policy and it is been adapted specifically for the United States following the new rules put forth by the US Department of Transportation (14 CFR Parts 244, 250, 253, 259 and 399). Contact Vueling: you can send us your comments and proposals, make inquiries and tell us about any matter English and Spanish: Monday - Sunday 24 hours/day. These fares are based on historical data. Then when you get to hear the voice of the expert after all the computerized instructions then you can explain your concern. Iberia Airlines - Worst customer service. The airline is waiving change fees for customers with flights on or before May 31, 2020. Otherwise please call us on +1855 585 8264 * and we can sort that for you. Thread Tools Search this Thread Aug 4th, 2012, 05:22 PM #1 arkheion99. Other countries. Iberia Conecta Receive updates on your flight by text message or email. IAG Cargo has the combined strength of British Airways, Iberia, Aer Lingus, Vueling and Level, so we'll get your goods to where they need to be. AirHelp Score 2019: Top Worldwide Airlines Ranking for 2019 from AirHelp with each airline rated based on quality, service, and on-time performance factors. I flew Iberia in May round trip from LAX to MAD. Iberia Airlines Flights and Deals. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration. Sports & Entertainment. By visiting this website, I accept the use of cookies that help providing me with content / services tailored to my interests. The passengers of Iberia airlines are served with world-class services and facilities. From monday to sunday 24 hours/day. Claims and flight Certificates Our Customer Service Center collects, analyzes and responds to your claims and requests for flight certificates Iberia Airlines Overview. Both airlines will continue to offer a great service but now this will be available across an extended network of destinations worldwide. Iberia Airlines customer service. I didnt use the WiFi or IFE but it looked quite good. Contact Iberia Airlines customer service. Adolfo Surez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. the mail address of iberia customer service in Madrid: # Customer Relations Compliant Contact: Spain: Iberia Customer Care Sub-office Customer Relations Unit Edificio Modular M15 Barajas, Madrid 28042 Spain Toll-Free: (800) 504-8030 Fax: (34) 91-550-8829 Email In the alternative: Iberia Customer Relations Unit Apartado de Correos No. If you are not able to cancel your flight online for any reason, you can call on the Iberia customer service number +1-855-284-6735 to cancel your flight tickets without leaving the comfort of your home. Special Assistance: 020 3684 3774. iberia.com. The food was decent and tasty compared to other airlines and the service was okay. Iberia Airlines - No Customer Service, Public Health Violation. Iberia (airline code: IB), founded in 1927, is one of major airlines in the world dedicated to providing the most reliable air travel. Iberia Airlines Reviews Pros: Meals served on board Excellent In Flight Entertainment Options Pillows, blankets, and earphones provided Decent leg room in economy class Flight landed on time I called Iberia Customer Service with a question and the call was answered within a few minutes. 1 (800) 772-4642 to contact then you will be getting on the spot resolution. Customer Service is the big letdown for Iberia and some of the crews aren't particularly but if you can look past that it should be fine. British Airways, Alaska Airlines, American Airlines For questions or concerns, please contact Chase customer service or let us know about Chase complaints and feedback. Verified customer Our original flight was booked through American Airlines, it was to Rome, Italythen on to Tel Aviv. The airline was privatised in 2001. Iberia is the largest airline in Spain. 0034 91 774 33 38. Share Report Copy. Joemike Fernandes. Save. The customer service (CS) Spanish. Iberia Airlines cancellation policy and refund Informative Iberia Airlines Cancellation Policy and Refund Policy: Iberia Airlines is a national airline company of Spain founded in the early nineteenth century. - Hello all, I am not sure how frequently computer errors happen on Iberia's online booking site, but the story is worth telling, if only as a warning to others. Contact Us. I booked today a Paris - Madrid - Paris Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Book now. Iberia is the flag carrier airline of Spain founded in 1927. Today - just one week after writing from UK to Spain, I was telephoned by Iberia Customer Service Even though I didn't have a good experience with Iberia airline but the pilot did a masterful job while taking off & landing the aircraft. While 800-772-4642 is Iberia Airlines's best toll-free number, there are 3 total ways to get in touch with them. NYC New York 30 Mar, 2021. The airline damaged my checked bag, a soft-sided upright bag, tearing a side corner out. Monday - Sunday from 09:00 am to 20 pm. All fares above were last found on 03/20/2021 Fares are roundtrip. Select your enquiry type from the list below and then search for the station office. File a complaint. If, like me, you need to speak directly with Iberia, the number I have been given by BA is +34915816790. Contact us at Iberia Express and we will help you. Iberia has never been high in customer service like some of its other IAG airlines. If you choose the toll-free number i.e. Iberia (Spanish pronunciation: ), legally incorporated as Iberia, Lneas Areas de Espaa, S.A. Operadora, Sociedad Unipersonal, is the flag carrier airline of Spain, founded in 1927. To know how to contact Iberia customer service using a phone you can refer to the steps below. Miles never appeared back in account, and now Iberia is no longer answering customer service calls, responding to emails, or answering on social media. Operating an extensive network of scheduled flights, the airline flies to over 100 destinations in 43 countries. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. If the details are not correct on your British Airways or Iberia account, please contact those airlines directly to get them updated. Frequently Asked Questions and customer inquiries Iberia. $690.00 *. To meet the needs and requirements of customers, the airline offers Iberia a 24-hour cancellation policy. SPAIN. In 2011 Iberia merged with British Airways to form the International Airlines Group. Just call on the customer care number. Uncover why Iberia Airlines is the best company for you. Original Poster . Iberia, British Airways, and American Airlines are aligning the amount of luggage a passenger can take for free on a flight. A similar loop in the Iberia web site caused my particular issue. If you are not able to cancel your flight online for any reason, you can call on the Iberia customer service number +1-855-284-6735 to cancel your flight tickets without leaving the comfort of your home. Iberia Airlines Pros and Cons. Based in Madrid, Iberia Airlines operates in major national and international destinations. Monday - Sunday from 8 to 24 hours. On flights operated by the Iberia Group, you can also benefit from extra weight of up to 70 pounds/32 kg per suitcase. Just to let you know Iberia don't have PTV's so it Iberia airlines has received 3 out of 5 stars on food and beverages, staff service, seat comforts and value for money services and 2 out of 5 stars for in-flight entertainment. Code-sharing agreements with other carriers offer As COVID numbers continue to drop significantly across Europe, the continents airlines are beginning to discern hope on the summer season horizon. Andr Orban - 18 March 2021 0. Dial 1 (800) 772-4642 (USA/CANADA) phone number of Iberia Airlines customer service through a dedicated channel for help. IAG Cargo has launched a first ever preighter service with Spanish sister carrier Iberia Airlines, utilising a modified A330 wide-body passenger aircraft, to augment its belly cargo and charter capacity during the current peak season, writes Thelma Etim. Today, Iberia with a fleet of 79 aircraft is a member of the OneWorld alliance and has been awarded a 3-star rating by Skytrax. Operates in: T5. List of Iberia destinations The following is an overview of all Iberia flights and destinations: In the year 2012, it also introduced its low-cost airline and named it Iberia Express serving short and medium routes. What is Iberia Plus? Lines open Monday to Friday, from 9am - 6pm ET. Redemption of Avios for travel is solely the responsibility of Iberia. Request for personal data Request your data, limit access or modify them. You could call BA on 1300 134 001 as a first step. Monday - Sunday 9:00 am Choosing the chat support option from the official website is Stronger together - British Airways and Iberia. As COVID-19 disrupts travel, a few airlines are offering WAIVING CHANGE FEE for new bookings You can call Iberia Airlines at (800) 994-0704 toll free number, write an email, fill out a contact form on their website www.iberia.com, or write a Obviously no one expected the world to be turned upside down last year due to Covid. In order to be closer to its customers and provide a service suited to their needs, Iberia has opened a new Spanish-language virtual assistance channel on the popular WhatsApp messaging application. Iberia Airlines has been trying to offer these services to its customers for more than 90 years. How can I enjoy my Avios? We filed a lost luggage claim, and after many, many calls from Germany to Iberia's customer service office in London, the airline delivered one of our small checked bags five days later. At the Iberia Customer Service Centre, you can find out everything to do with check-in, baggage, telephone numbers and FAQs Responses. How does the Iberia Plus card work? The latest review Canceled flight was posted on Feb 14, 2021. Iberia (Oneworld) serves 34 domestic destinations and 95 international destinations in 44 countries, as of July 2021. It serves five continents and flies more than 110 routes. Iberia Airlines Customer Service Contacts +34 901 111 500 (Spain) +1 800 772 4642 (USA and Canada) +44 203 684 3774 (United Kingdom) An executive will be assigned to you. Iberia applies personalisation through human-to-human interaction. Iberia is the flag carrier airline of Spain founded in 1927. Reservations and tickets. !!! IATA Code. It covers 89 destinations across the world through their operational flights. 900 424 424. Based in Madrid, it operates an international network of services from its main bases of Madrid-Barajas Airport and Barcelona El Prat Airport.Iberia, with Iberia Regional (operated by an independent carrier Air Nostrum) and with Iberia Express, is a part of Iberia Group. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way Based in Madrid, it operates an international network of services from its main base of MadridBarajas Airport. Customer service 24h. 0034 919 046 342. 91 904 63 42. If you value your money, time or sanity NEVER book anything with Iberia Airlines. Iberia is the largest flag carrier of Spain and is part of the International Airlines Group (IAG). Photo: Getty Images Twenty-nine A320 family jets back in the sky. Iberia Flights from New York to Bari (LGA to BRI) starting at $904. Might differ and cannot be guaranteed at the time of booking. 21 Jan 2021. SkyTrax which rates the airlines based on performance and on-board services have rated Iberia airline 6 out of 10 stars reviewed by more than 500 customer till July 2017. View all 37 Iberia Airlines complaints & reviews. Spain. I filed a claim for $129 in damages. Iberia Airlines is the top Spanish air carrier. My flight (IB6024) was cancelled by the company and I am still waiting for my refund. Reservation: 020 3684 3774. List of Iberia destinations The following is an overview of all Iberia flights and destinations: Contact one of our stations today for any Sales, Reservations, Customer Support or Handling queries. Iberia Airlines was first mentioned on PissedConsumer on May 07, 2008 and since then this brand received 65 reviews.. Iberia Airlines ranks 89 of 203 in Airlines and Air Transport category. You gave me advise on how to get a reply from Iberia Customer Service - after 4 months of failure. A complete list of the commercial airline carriers is below. Flight updates due to the evolution of Coronavirus: You can check the latest flight updates on coronavirus. The rich peninsula known as Iberia beckons with flights from New York or New Orleans daily. About Iberia. Summing up most business travellers I guess would perhaps use a better presented product but the price was good on this occasion so worth a try. Iberia also serves as an aircraft maintenance company, helping with plane upkeep for a number of airlines, such as Qatar Airways. (1) Only for Iberia Plus Platino and American Airlines/British Airways Emerald cardholders. The procedure is detailed in the general terms and conditions. Do yourself a favour, pay more, take a trip thats twice as long but dont put yourself through the pain of giving money to this company. The rich peninsula known as Iberia beckons with flights from New York or New Orleans daily. Click on the name of the airline to go directly to their website for the latest information from each airline, including flight updates and reservations. 1 (800) 772-4642 to contact then you will be getting on the spot resolution. Our merger with Iberia is now complete, creating Europe's third largest scheduled airline. For Emerald cardholders belonging to other oneworld airlines, an additional item of luggage (50 pounds/23 kg) is allowed. Iberia have also waived the heavy bag charge for longhaul business class customers for bags weighing between 23kgs (50 lbs) and 32kgs (70 lbs). Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Also a member of one world alliance, it is also believed to be present in codeshare agreements with almost 15 other airlines. Find out what works well at Iberia Airlines from the people who know best. 18 China Airlines To contact Iberia airlines customer service, you can choose any of the convenient platforms. Iberia Airlines - No Customer Service, Public Health Violation. Iberia Airlines | Iberia Plus - How To Get A Reply From Iberia Customer Service - Thank you to Rafft! Longhaul business class customers will benefit from a three checked-bag limit. Having been in the airline industry for so many years, Iberia Airlines has become one of the leaders in its respective business. Spanish. Based in Madrid, it operates an international network of services from its main bases of Madrid-Barajas Airport and Barcelona El Prat Airport.Iberia, with Iberia Regional (operated by an independent carrier Air Nostrum) and with Iberia Express, is a part of Iberia The company was established in 1927, and it is headquartered in Madrid, Spain. English and Spanish. FAQs related to this customer question Contact us We'll help you with all the arrangements: Check the COVID-19 restrictions and regulations for the country you are visiting. I'm living in Expedia.com can help you in finding cheap flights to Madrid, Barcelona, Milan, Lisbon, Valencia, Malaga, Munich, Tenerife, Jerez, and Santiago de Compostela. Carolina was previously Brand and Customer Experience Director at British Airways (2017-2021), Chief Customer Officer at Iberia (2015-2017) and Marketing Director at Iberia (2011-2015). A Allison Paige Jun 13, 2019. Essentially they have gone full radio silence on all customer complaints, of which (judging from Twitter) there are a lot of. Iberia telefono de Contacto: Servicio al cliente de Iberia. Explore Mileage Plan benefits with one world Alliance. Spanish. Iberia Airlines has resolved 14 complaints. Iberia no longer has its own agents in Australia, but for some issues British Airways can help. The aircraft that took us to Madrid from Heathrow London terminal 5 was half empty and .., I wonder why. Customer Information. Iberia's Baggage Services Centre will help you in any and all of the countries in our flight network. Today, Iberia with a fleet of 79 aircraft is a member of the OneWorld alliance and has been awarded a 3-star rating by Skytrax. Theres no automation, theres always a real person behind the social channel. In April, I purchased tickets for my daughter to travel alone to Spain as an unaccompanied minor. How many pieces/kilos of luggage can I check in? Online help. Enjoy elite member benefits like access to preferred or pre-reserved seating, priority check-in, and more. I cannot find an Iberia customer service You can call Vueling Airline at phone number, write an email, fill out a contact form on their website www.vueling.com, or write a letter to Vueling Airlines S.A, Parque de Negocios Mas Blau II Pla de lEstany, 5, The worst customer service in the world. Thread Tools Search this Thread Aug 10th, 2012, 07:31 PM #21 arkheion99. Call our 24/hour service at 915236569. If the details are not correct on your British Airways or Iberia account, please contact those airlines directly to get them updated. Iberia is bringing back 29 A320 family aircraft into service. An executive will be assigned to you. Iberia Airlines | Iberia Plus - Customer SERVICE?? Monday - Sunday 24 hours/day. I booked a flight with Iberia for the 20/09/2020 to fly from Rio to Madrid. The main thing that customers complain about when it comes to Iberia flights is customer service. Each response is tailored to the individual customer and their individual query. To contact Iberia airlines customer service, you can choose any of the convenient platforms. Spanish and English. I purchased the tickets 4 months in advance of her trip. Iberia Airlines has an average consumer rating of 3 stars from 37 reviews. Contact us. Start by calling on the Iberia Airlines telefono that is 18007724642. Most commonly, Iberia Airlines reviews first appeared on Complaints Board on Nov 6, 2006. Iberia Airlines, the flag carrier airline of Spain are headquartered in Madrid, Spain. Reply Subscribe . Based in Madrid, it operates an international network of services from its main bases of Madrid-Barajas Airport and Barcelona El Prat Airport.Iberia, with Iberia Regional (operated by an independent carrier Air Nostrum) and with Iberia Express, is a part of Iberia Iberia- non existant customer service. Before joining the Group she held different positions in Yell, Telefnica Group and Imperial Chemical Industries. If you choose the toll-free number i.e. This information is subject to change. Reviewers write the most about Iberia Airlines Flight and give it 1.2 stars out of 5. You've already flagged this. We'll help you with all the arrangements: Check the COVID-19 restrictions and regulations for the country you are visiting. Iberia is basically a full-service airline of Spain. Passengers state that seat comfort, food quality, and staff disposition are all things that are put on the back burner when it comes to their flights. Hi good morning how are you? Many carriers serve O'Hare International Airport. Reservations and ticket changes Delayed or canceled flights AAdvantage award travel Cars, hotels and activities American Airlines Vacations Receipts and refunds AAdvantage program. Contact Vueling Airline customer service. Airlines. The latest complaint CUSTOMER SERVICE was resolved on Jun 29, 2012. Reply. Since 2009, Iberia has flown only Airbus models, which gives the airline greater flexibility and cost-efficiency. 8 years ago. SBF I travelled to Nigeria on a Friday which was the 13th of December 2013 on a BA/Iberia flight. If you know the airport code, you can type this into the Office list to jump directly to your required station. FAQs related to this customer question. 2 reviews. For baggage and Iberia plus center helps, customers, can also dial the same number 1-800-772 4642 for assistance. Iberia is the flag carrier airline of Spain founded in 1927. Just call on the customer care number. Choosing the chat support option from the official website is Customer Service: 020 3684 3774. As an Alaska Mileage Plan member, earn miles when you fly with Iberia, as well as all other one world Alliance member airlines. The airplane was too old and not very comfortable for a long flight. GB. Original Poster . Based in Madrid, it operates an international network of services from its main bases of Adolfo Surez Madrid-Barajas Airport and Barcelona El Prat Airport. Iberia Airlines Customer Service. Compare pay for popular roles and read about the teams work-life balance. 40 years since Iberias first Airbus was delivered. Same status, worldwide benefits. American customer service How can we help? Expedia.com can help you in finding cheap flights to Madrid, Barcelona, Milan, Lisbon, Valencia, Malaga, Munich, Tenerife, Jerez, and Santiago de Compostela. Iberia (airline code: IB), founded in 1927, is one of major airlines in the world dedicated to providing the most reliable air travel. Food was excellent if a bit cold and fantastic cava served. Otherwise please call us on +1855 585 8264 * and we can sort that for you. Iberia Airlines has horrendous customer service. Accessibility Services and Information 1-800-994-0704 / [email protected] CSP - Customer Service Plan [Open in a new window] TARMAC - Tarmac Delay Contingency Plan [Open in a new window] IB General Rules & Tariff Canada [Open in a new window] NEVER FLY IBERIA. Your customer service is not knowledgeable and did not let me speak to a manager or a supervisor to discuss my issue. NEW CARDMEMBER OFFER Earn up to 100,000 Bonus Avios Earn 100,000 Avios after you spend $5,000 on purchases within the first 3 months of account opening. Q. I was flying from Porto, Portugal, to Madrid, on Iberia. 807 405 500. Sb SBikoF Mar 07, 2014. German. What can I take in my hand luggage? LON London 22 Apr, 2021. *All fares are quoted in USD. Iberia Airlines Cabin Iberia Airlines (IB) is based in Madrid and is one of the largest airlines in Spain. Iberia overview .